This document constitutes the legally binding agreement between you and ppgames governing your use of the ppgames platform and all associated services. Please read it carefully before registering or playing. By creating a ppgames account, you confirm that you have read, understood, and agreed to these Terms & Conditions in full.
These Terms and Conditions ("Terms") constitute a binding legal agreement between you ("Player," "User," or "you") and ppgames ("ppgames," "we," "us," or "our"), the operator of the online gaming platform accessible at ppgames.one. By accessing, registering on, or using any part of the ppgames platform, you unconditionally accept and agree to be bound by these Terms in their entirety, together with ppgames' Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.
If you do not agree to any provision of these Terms, you must immediately cease using the ppgames platform and, if already registered, request account closure through the ppgames 24/7 Live Chat support channel. Your continued use of the ppgames platform following any update to these Terms constitutes acceptance of the revised Terms.
Access to and use of the ppgames platform is strictly restricted. To register and maintain an active ppgames account, you must satisfy all of the following eligibility requirements at all times:
ppgames reserves the right to request documentary proof of eligibility — including a government-issued Philippine identification document (PhilSys ID, driver's license, or passport) — at any time during the account lifecycle. Failure to provide satisfactory documentation within the timeframe specified by ppgames may result in account suspension and withholding of pending withdrawals pending verification.
Each eligible individual is permitted to hold only one (1) ppgames account. The registration of multiple accounts by a single individual, whether using different identities, mobile numbers, email addresses, or payment methods, constitutes a serious violation of these Terms and will result in permanent suspension of all associated accounts and forfeiture of all balances therein.
As part of the ppgames registration process and in ongoing compliance with PAGCOR's Anti-Money Laundering (AML) requirements, ppgames conducts Know Your Customer (KYC) verification. You are required to provide accurate information including your full legal name, date of birth, residential address, Philippine mobile number, and a valid government-issued ID. KYC verification must be completed before withdrawal requests can be processed.
You are solely responsible for maintaining the confidentiality of your ppgames login credentials, including your username, password, and any OTP codes sent to your registered mobile number. ppgames will not be liable for any losses arising from unauthorized access to your account resulting from your failure to safeguard your credentials. Any suspected unauthorized access must be reported to ppgames support immediately via Live Chat.
ppgames supports the following payment methods for deposits and withdrawals: GCash, PayMaya, BDO, BPI, Metrobank, and USDT. The minimum deposit amount is one hundred Philippine Pesos (₱100). Minimum withdrawal amounts and processing times are as set out in the ppgames payment schedule published on the platform, which may be updated from time to time.
All deposits to your ppgames wallet must originate from a payment account registered in your own name. ppgames does not accept deposits from third-party payment sources. Any deposit identified as originating from a payment method not registered to the account holder may be refunded and the account flagged for review.
Withdrawal requests are subject to the following conditions:
All transactions on the ppgames platform are conducted in Philippine Peso (PHP/₱) unless otherwise specified. ppgames is not responsible for currency conversion fees imposed by your bank or e-wallet provider.
ppgames may offer various promotional bonuses — including welcome bonuses, reload bonuses, free spins, and cashback offers — to eligible registered players. All bonuses are subject to specific terms and conditions that are published alongside each promotion. In the event of any conflict between these Terms and the terms of a specific promotion, the promotion-specific terms shall prevail in relation to that promotion.
Unless expressly stated otherwise in the applicable promotion terms, the following general bonus conditions apply to all ppgames promotional offers:
The following conduct is strictly prohibited on the ppgames platform. Violation of any of these prohibitions may result in immediate account suspension, forfeiture of balances, and referral to PAGCOR and/or law enforcement authorities:
ppgames is committed to promoting responsible gaming practices in accordance with PAGCOR's Responsible Gaming Framework. The following responsible gaming tools are available to all registered players through the ppgames account settings dashboard:
ppgames strictly prohibits the use of its platform by persons under 21 years of age. Age verification checks are conducted at registration and may be conducted at any time during the account lifecycle. If ppgames has reason to believe that an underage person has accessed the platform, the account will be immediately suspended and all funds held pending investigation.
Players who believe they may have a gambling problem are encouraged to seek assistance through the ppgames 24/7 Live Chat support channel. ppgames support agents are trained to assist players in activating responsible gaming tools and, where appropriate, referring players to PAGCOR's responsible gaming resources.
All content on the ppgames platform — including but not limited to the ppgames brand name, logo, game content, software, website design, text, graphics, and audio-visual elements — is the exclusive property of ppgames or its licensed content providers and is protected by applicable intellectual property laws of the Republic of the Philippines and international treaties.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the ppgames platform solely for personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not include the right to copy, reproduce, distribute, modify, reverse-engineer, or create derivative works from any ppgames content or software. Any unauthorized use of ppgames intellectual property will result in account termination and may be subject to legal action.
To the fullest extent permitted by applicable Philippine law, ppgames shall not be liable for any indirect, incidental, consequential, special, or exemplary damages arising from or relating to your use of the ppgames platform, including but not limited to loss of gaming funds due to technical failures, network interruptions, or software errors, provided that ppgames has acted in good faith and in accordance with PAGCOR regulations.
In all circumstances, ppgames' total aggregate liability to you for any cause of action shall not exceed the total value of your ppgames wallet balance at the time the relevant event giving rise to liability occurred. Nothing in these Terms limits ppgames' liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation, to the extent such limitation would be unlawful under Philippine law.
ppgames does not guarantee uninterrupted access to the platform. Scheduled maintenance windows, PAGCOR compliance audits, and technical issues may result in temporary unavailability of the platform or specific games. ppgames will endeavour to provide advance notice of scheduled maintenance where practicable.
In the event of any dispute arising from your use of the ppgames platform, you should first attempt to resolve the matter by contacting the ppgames 24/7 Live Chat support team. ppgames commits to acknowledging all formal disputes within 48 hours and providing a substantive response within five (5) business days of receipt of a complete dispute submission.
If a dispute cannot be resolved through ppgames' internal complaints process, you may escalate the matter to PAGCOR's Player Assistance and Monitoring Office in accordance with PAGCOR's published complaints procedure. ppgames fully cooperates with PAGCOR's dispute resolution process and is bound by PAGCOR's determinations on regulatory matters.
All disputes shall be governed by the laws of the Republic of the Philippines. The parties submit to the exclusive jurisdiction of the competent courts of the Philippines for the resolution of any dispute not resolved through the above processes.
ppgames reserves the right to amend, modify, or update these Terms at any time. Material changes to these Terms will be communicated to registered players via email notification to the address registered on the player's ppgames account, and/or by a prominent notice displayed on the ppgames platform for a period of no less than seven (7) days prior to the changes taking effect.
Your continued use of the ppgames platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the ppgames platform and may request account closure by contacting ppgames Live Chat support.
These Terms and Conditions, and all matters arising from or connected with your use of the ppgames platform, are governed exclusively by the laws of the Republic of the Philippines. ppgames operates under a license granted by the Philippine Amusement and Gaming Corporation (PAGCOR), and all gaming activities conducted through the ppgames platform are subject to PAGCOR's regulatory authority.
Any legal proceedings arising out of or in connection with these Terms shall be brought exclusively before the competent courts of the Republic of the Philippines. You irrevocably submit to the personal jurisdiction of such courts for these purposes.
If any provision of these Terms is found by a competent court to be invalid, unlawful, or unenforceable under Philippine law, that provision shall be severed from the remaining Terms, which shall continue in full force and effect.
ppgames operates under a full PAGCOR license. Every term in this agreement reflects the operator's obligations under Philippine gaming law. Your rights as a Filipino player are enforceable through PAGCOR's player protection framework.
All games on the ppgames platform use independently certified RNG systems. Published RTP figures are accurate and audited. The platform has zero tolerance for game manipulation and cannot alter outcomes in individual sessions.
Player funds on the ppgames platform are held in segregated accounts separate from ppgames' operating capital, in accordance with PAGCOR requirements. Your wallet balance is always available for withdrawal subject to standard verification procedures.
ppgames enforces PAGCOR's 21+ minimum age requirement strictly. Age verification is conducted at registration and during KYC. No underage player is permitted to deposit, play, or withdraw on the ppgames platform under any circumstances.
Filipino-speaking support agents are available around the clock via Live Chat for all account, payment, and dispute queries. Formal disputes receive a written response within five business days, with PAGCOR escalation available as a backstop.
ppgames publishes all bonus terms in plain language — wagering requirements, game eligibility, time limits, and maximum withdrawal caps — before the player opts in. No hidden conditions are applied after the fact.
These Terms exist to protect you as a Filipino player. A PAGCOR-regulated platform with transparent terms is a platform you can trust with your real money. 1,200+ games, instant GCash payouts, and 24/7 Filipino support are all waiting for you — for eligible players aged 21 and above.
By using ppgames you confirm you are 21 or older, a resident of the Philippines, and have read and agreed to these Terms & Conditions. Gambling involves financial risk. Play responsibly.